
Order As You Wish.
At Autoteilewelt we combine the advantages of both worlds for your order: smart digital tools and personalised assistance. Order your car parts the way that is best for you.
Our Webshop:
Your Digital Workplace.
Our efficient online shop is the portal to the Autoteilewelt - from ordering to order management. Order the entire range of car parts, tyres, rims, accessories, oil and workshop supplies in our online shop. Here you will also find the tyre configurator or you can order original parts and OE parts in OEM quality directly by article number.
But our webshop does even more. As your digital workplace, you have the entire document archive in your hands. From orders to invoices, from claims to warranty cases - the webshop brings the 'world of car parts' to the point. Our explanatory video shows the practical user interface and guides you through the webshop's most important functions in just 90 seconds. Click now!
EFA Parts App:
Order via Mobile Devices.
Thanks to the EFA Parts App, you can take care of everything important at the touch of a finger. For example, request your next quote via chat and our experts will take care of your request.
A new order can be placed in just a few steps. You can either type in an article number in the traditional way. Or you can upload a photo or send a voice message. Complaints can be processed directly on your mobile phone, including photo documentation. Another practical feature is the option to request a callback if you have any questions.
Use your existing webshop access data to use the app. You can get started right away. Our explanatory video presents all the functions of the EFA Parts app in 90 seconds: find out more now!
Your Expert Team with Advice & Action.
Brand Hotlines:
Designated Experts for Every Brand.
One of the special services offered by Emil Frey Autoteilewelt is that each manufacturer brand is assigned its own hotline number. Here, customers are assisted by car parts specialists specially trained for this brand. This ranges from the identification of a specific spare part to the compilation of entire parts sets that a manufacturer's parts catalogue provides for a specific repair task.
It is possible to send a damage report to our 80 or so brand specialists so that they can compile all the necessary parts. Alternatively, customers can contact the brand manager directly by e-mail and send them the relevant documents.


We Are Part of Your Team.
Our brand hotlines do not end in an anonymous call centre, but you always speak to our own in-house team.
Thanks to telephone advice, you can find the right part faster with less trial and error: this saves on returns and spares time and nerves.
The experts on the 40 or so brand hotlines have been part of the team for many years. Personal contacts are the rule with us.
The fixed contacts thus become an extended service team for the warehouse and workshop in the dealership or service centre.
Use partslink24, Order from Emil Frey Autoteilewelt.
The alternative ordering channel via the partslink24 online platform is the ideal supplement to the Emil Frey Autoteilewelt webshop and the brand hotline. Linking partslink24 with Emil Frey Autoteilewelt as a preferred delivery partner offers many advantages:
Car dealerships and workshops use partslink24's extensive parts catalogue to efficiently search for OEM part numbers.
The prices displayed in the partslink24 shopping basket also take into account the individual discount scale deposited with Emil Frey Autoteilewelt.
Via the partslink24 ordering channel, customers benefit from the strong logistics of Emil Frey Autoteilewelt, such as overnight delivery via the eleven delivery centres. It is also possible to use an existing overnight depot.


Current Top Offers:
This Is 'Autoteile Ticker'!
Promotional prices, innovative products and matching seasonal goods: the 'Autoteile Ticker' offers all this and more on 16 pages. Regularly selected by our product experts, the current issue summarises the best offers from all product ranges. Existing customers receive the Autoteile Ticker exclusively six times a year. Of course, the current issue is also available directly in the webshop - with direct online ordering.
discover Autoteile Ticker in our Webshop